Hello, I'm Richard and I have a passion for User Experience (UX) and innovation. With experience in corporate, agency, and start-up environments, what I've learned is that the digital space is constantly evolving. There's always something new and exciting to... Read more
User Experience Research & Design Service Line Director
Apexon
United States
January 2022 – Present
Formerly Saggezza, Inc.; acquired by Infostretch in 2021 and merged with Apexon in 2022. Lead A global team of talented UX/UI researchers and designers in discovery, delivery, business development, and innovation.
Client Account Manager, UX/CX
Saggezza
Greater Chicago Area
January 2017 – June 2017
Collaborate with key customer accounts where main responsibilities included managing client relationship, project delivery and management of budget, forecasts, and key staffing decisions.
Lead UX Developer
Saggezza
Greater Chicago Area
March 2015 – December 2016
Lead UX that delivered a custom Twitter Bootstrap framework and set of C# and Razor tools to complement our Lean UX workflow process in an Agile environment. Managed and trained onshore/offshore development teams. Worked closely with product owners to establ... Read more
Lecturer - New Media
Medill School of Journalism at Northwestern University
Evanston, Illinois
March 2001 – December 2016
A member of the faculty at Medill's Graduate School of Journalism at Northwestern University, Richard offered courses in new media and online Journalism and shared his real-world experiences with interactive and visual storytelling.
Co-Founder
CafeXplorer, LLC
Chicago, Illinois
February 2015 – March 2016
CafeXplorer provides organizations of all sizes with a suite of tools for creating, marketing, and hosting live, real-time video events. Embed a scheduled live-streamed video chat on your own site, social media, and brand. With scheduling, communication, E-c... Read more
Director of Interactive Experiences
Method Engine LLC
Chicago, Illinois
May 2005 – February 2015
I helped form Method Engine's simple philosophy - strategic design. As the lead IT professional on our team, it is my responsibility to assist in conceptualizing and creating new technical solutions for our clients based on best practices and cutting-edge cr... Read more
Principle
SurpriseMedia, Inc
Chicago, Illinois, United States
September 2000 – May 2005
SupriseMedia, Inc. was a two person company that Richard helped start with a focus on strategic consulting and dynamic Flash design/development. Key clients in the portfolio included Univision, Intel, Volkswagen, and Sports Illustrated.
Interactive Developer
Britannica.com
April 1999 – September 2001
As the senior web developer for this dot-com giant, Richard was responsible for all interactive features created for the site. In addition, he created a workflow process, content management, and online tools for managers, editorial, designers, and developmen... Read more
Multimedia Developer
Jack Morton Worldwide
August 1998 – April 1999
As a member of their creative solutions team, Richard was the lead developer for multimedia content for CD-ROM, Kiosks, and Web sites. He assisted in the successful completion of a large interactive training project totaling 33 hours of computer-based traini... Read more
Multimedia Specialist
Whittman-Hart
January 1996 – January 1998
Multimedia specialist building projects with Macromedia/Adobe Director, and html develpment for online and CD-ROM.
Lead Multimedia Developer
Design Access
February 1996 – September 1996
Authorware, Director, and html develpment for online and CD-ROM based eLearning projects
Web Master
Family Rescue
November 2007 – Present
In place of a normal interactive holiday greeting, we decided to select a worthy non-profit to donate our serviced and redesign their corporate website. Since 2006, I have designed, developed, and maintained the Family Rescue web presence. Together, we have ... Read more
Spanish Interpretor
Ladder Up Chicago
February 2017 – Present
Ladder Up provides hardworking people with the financial resources and opportunities they need to move up the economic ladder. We provide free tax return preparation, college financial aid application assistance, and practical money management workshops.