Hello there!
I'm Monica Z.

Strategic Product Manager | Professional Generalist | I enjoy hunting down software tools on the weekend

Goal-oriented Product Manager with experience in product lifecycle management, project management, cross-functional team leadership, stakeholder management, and product strategy, and a proven track record of driving sales growth and delivering exceptional wo... Read more


Bestway USA

Product Manager

Oct 2022 – May 2023

Chandler, Arizona, United States

• Managed end-to-end product lifecycle for 4 - 9 outdoor leisure categories over a period of 3 years, overseeing product strategy, development, and launch to maintaining an active role in helping to define creative direction during release & educating team o... Read more

Bestway USA

Associate Product Manager

Feb 2021 – Oct 2022

Chandler, Arizona, United States

• Managed concurrent product development timelines — providing creative feedback and signing off on product descriptions, packaging, photography, copyright, and catalog proofs during the release stage of current season, conducting market research and gatheri... Read more

Bestway USA

Product Development Assistant

Oct 2019 – Feb 2021

Phoenix, Arizona Area

• Collaborated with Research & Development to develop cost-efficient tooling for a new play feature, successfully finishing the project by the end of the 6–7-month sample development deadline and implementing versatile feature into multiple product categorie... Read more


Education Startup Intern

Mar 2019 – Jul 2019

Greater New York City Area

• Managed communication materials (e.g., designing and putting together a Press Kit, editing images and content to be placed on social media accounts) • Conducted extensive research on the role of education and teaching styles to provide blog content • Pre... Read more

NYU School of Professional Studies

Office Assistant | Office of Special Programs

Jun 2018 – Aug 2018

Greater New York City Area

• Supported NYU High School Academy programs, offering opportunities for low-income high school students to explore possible college majors while experiencing NYU campus life • Managed and coordinated students’ experience from onboarding to the end of each s... Read more

New York University

Residential Assistant

May 2018 – Aug 2018

Greater New York City Area

• Promoted community development by serving as a liaison, role model, peer counselor, resource and referral person, advocate, policy enforcer, and leader for 500+ summer housing residents

NYU College of Arts and Science

Student Assistant | Psychology Department

Jan 2018 – Apr 2018

Greater New York City Area

• Execute preparations and setups for prospective PhD students' Open House events • Perform high quality administrative duties, including proofreading documents and ad hoc tasks

Jun 2017 – Aug 2017

Prairie Du Chien, Wisconsin

• Managed daily operations of the camp business office, including customer service, human resources, and communication functions (High usage of Excel, Word, and Outlook) • Oversaw two assistants • Photographed and edited camper photos for camp scrapbook • Re... Read more

Tiara Connection

Office Assistant

May 2016 – Aug 2016

Casa Grande, AZ

• Fulfilled home business’ pageant orders often exceeding $100 in value • Resolved customer concerns over phone and email, insuring timely deliveries • Updated business’ social media presence • Product development

Mar 2016 – Jul 2016

Casa Grande, AZ

• Maintained a healthy interest in current events and local issues relevant to the district’s constituents, in order to better addressed constituents’ concerns • Administrative duties, including creating and closing cases (on the case management software iC... Read more

Oct 2015 – Dec 2015

Greater New York City Area

• Coordinated and executed preparations for faculty events/parties • Maintained calendars of appointment schedules, conferences, and special events for faculty members • Administered Promotion & Tenure paperwork

New York University

Student Assistant | Facilities and Operations Client Services Center

Oct 2014 – Oct 2015

Greater New York City Area

• Evaluated, prioritized, and processed client work requests for everyday and emergency building maintenance and operations, including phone requests regarding fires, gas leaks, and faulty elevators, enhancing problem-solving skills and the ability to stay c... Read more


New York University

Media, Culture and Communications Major & Sociology Minor (Bachelor of Science - BS)


Sep 2017 – May 2018

Grinnell College

Transfer Mentor

Jan 2017 – May 2017

• Welcomed and introduced transfer students to Grinnell College (primarily throughout the orientation process) • Remained a point of contact and support throughout students’ adjustment period

GO Project

Committed GO Fundamentals Volunteer & Committed GO School Volunteer

Feb 2015 – Dec 2015

• Engaged in an intense 10-week program to provide critical academic support for struggling public school students that has been identified as “promotion in doubt” • Developed and taught set lesson plan to encourage student improvement and success • Recorded... Read more

Middle C Music

Vice President (Jan 2015 - May 2015) | Member (Aug 2014 - May 2015)

Aug 2014 – May 2015

• Coordinated a concert, weekly 2-hour meetings, service events, and other club functions

Aug 2011 – May 2014

• Coordinated large-scale community-service events that involved reaching out to students, outside organizations and the community • Created communication materials for promotion of events • Recorded, organized, and compiled chapter’s minutes, agendas, and ... Read more

Sun Life Health

Volunteer (Community Outreach Division)

Jan 2013 – Present

• Updated hospital’s databases of local business organizations • Reorganized center’s filing system for patients’ health insurance files

Banner Health

Volunteer (Nursing Unit & Dr. Mourelo’s General Surgeon Office )

May 2012 – Aug 2013

• Accommodated patients’ needs by completing nursing rounds to provide essentials and company • Conducted routine inspections of workplace, noted inventories and assisted with administrative functions • Managed the reception desk and addressed concerns from ... Read more

Jan 2012 – Present

• Shelved, organized, and inventoried library materials • Ensured that library equipment was properly maintained • Set up for weekly summer events