As a dedicated Customer Success Engineer at CData Software, I thrive on crafting seamless experiences for our valued customers. With over 6+ years of expertise in the data integration realm, I am committed to providing timely and effective solutions for inqu... Read more
Customer Success Engineer III
CData Software
Bengaluru, Karnataka, India · On-site
December 2022 – Present
• Engaging with customers promptly and effectively, providing timely solutions to their inquiries. • Conducting a thorough analysis of customer questions, troubleshooting initial problems, and gaining a comprehensive understanding of the issues at hand. • Ut... Read more
Customer Support Engineer II
Fivetran
Bengaluru, Karnataka, India · Remote
August 2022 – December 2022
• Resolved customer inquiries and addressed their queries within established SLAs using Zendesk ticketing system. • Collaborated closely with the engineering team to investigate and resolve product-related issues reported by customers. • Monitored and prompt... Read more
API support Engineer
Symbl.ai
Bengaluru, Karnataka, India · Remote
September 2021 – August 2022
• Providing comprehensive solutions to clients and external developers by addressing their product and API-related inquiries. • Monitoring API activity logs through Moesif and GCP console, promptly triggering Slack alerts if activity thresholds are exceeded.... Read more
Software Engineer
Tech Mahindra
Bengaluru, Karnataka, India
July 2019 – September 2021
• Lead the onboarding of BT customers to the API gateway as a member of the partner enablement team. • Gather and incorporate design and security specifications provided by customers. • Take responsibility for configuring the gateway in both test and product... Read more
Associate Software Engineer
Tech Mahindra
Greater Bengaluru Area
July 2018 – July 2019
• Analyze and assess incoming issues and support requests, ensuring appropriate actions are taken while effectively communicating the impact of decisions to clients and stakeholders. • Demonstrate expertise in securing Webservices, including SSL, HTTP Basic ... Read more
Technical Recruiter
TechDigital
Chennai, Tamil Nadu, India · On-site
November 2017 – June 2018
• Collaborate closely with hiring managers and stakeholders to identify and comprehend the technical staffing requirements for US-based positions. • Devise and implement comprehensive sourcing strategies to attract and engage both active and passive candidat... Read more
Customer Service Representative
Magus Customer Dialog Pvt Ltd
Chennai, Tamil Nadu, India · On-site
August 2017 – November 2017
• Effective Call Management: Responsibly handle inbound calls, promptly responding to customers with a professional and courteous approach to ensure exceptional customer experiences. • Customer Assistance and Issue Resolution: Provide comprehensive customer ... Read more
Electrical, Electronics and Communications Engineering (Bachelor of Engineering - BE)
Hindusthan College of Engineering and Technology
January 2013 – December 2017
Hindusthan college of Engineering and Technology affiliated by Anna University and NAU 'A' grade certified.
JOSH
Tech Mahindra
March 2021 – Present
We make the people laugh and arranging fun activity. we are TeamJosh.
Covid support Camp
Tech Mahindra
April 2021 – Present
We are helping people to make their life better and safe during this pandemic